Guidewell

What is CookUnity?

CookUnity launched as the first direct-to-consumer chef collective - bringing restaurant-quality meals into the home. Tens years in, we now serve 95% of the United States—delivering over one million fresh, ready-to-eat meals per week. Meals are fresh, never frozen, and arrive chilled in recyclable containers, Refrigerate upon arrival. When it’s time to eat, just heat, plate, and enjoy. Each dish is ready in minutes.

How do I place an order?

To get started, click any of the "Order Now" buttons on this page! Since this is a special partnership, please bookmark this Guidewell page and use it for all your future orders to ensure you're accessing your exclusive benefits.

What if I already have a CookUnity account?

To claim your 4 complimentary meals, you’ll need to create a new account through the dedicated Guidewell portal.To ensure your order is processed correctly, we recommend logging out of any existing CookUnity accounts on your browser and/or mobile app before getting started.

How much do meals cost? Is there a cost to me?

There is no cost to you! Guidewell has gifted you 4 free meals. When you checkout using your unique link, your coupon code will cover the full cost of a single order of 4 meals. You must use your coupon code by September 30, 2026.

What if I want more than 4 meals?

You are welcome to add extra meals to your cart! Your RACF / FHCP Employee ID covers the total value of 4 meals, plus applicable taxes and delivery fees. If you choose to add more than 4 meals to your order, you will simply be asked to enter your credit card information at checkout to cover the additional balance.

Are promotions available on subsequent orders?

Yes! After you enjoy your initial gift of 4 meals, GuideWell is happy to offer exclusive discounts to help you keep the chef-crafted meals coming. You can redeem savings on your next three orders:
   ● 2nd Order: 50% Off
   ● 3rd Order: 40% Off
   ● 4th Order: 30% Off
To claim these savings, enter the special coupon codes provided by GuideWell (sent to your work email) during checkout on your subsequent orders. You must use your coupon code by September 30, 2026.

How long are the promotions valid?

All coupon codes—including your 4 free meals and subsequent order discounts—are valid through September 30, 2026. Please note that each coupon code can only be used once.

Can I pick my delivery dates?

Delivery dates and time windows are determined by your specific location to ensure your food arrives as fresh as possible.You will see your assigned delivery date and arrival window clearly displayed when you place your order. Once your meals are on their way, you’ll also receive a confirmation email with a tracking link so you can follow them right to your door.

Do I need to be home for the delivery?

No signature is required, so you don't need to be home to accept your order. However, to keep your chef-crafted meals at peak freshness, we strongly recommend refrigerating them as soon as possible after arrival.
• Tote Deliveries: Our insulated bags are designed for temperature control but aren't intended for long periods outdoors. We suggest bringing these inside and refrigerating the meals immediately.
• Box Deliveries: These offer a bit more insulation, but for the best experience, we recommend not leaving the box outside for more than an hour.

Can I check the ingredients and nutritional facts?

Yes! We believe in total transparency. For every meal on the menu, you can view:
   ● Full Ingredient Lists: Exactly what goes into your dish.
   ● Nutritional Breakdowns: Calories, protein, carbohydrates, and fats.
   ● Dietary Tags: Easily identify meals that are Low-Carb, High-Protein, Low-Sodium,    and more.
Simply click on any meal photo while browsing the menu to see the full nutritional label.

Do you accommodate allergens?

We do! While you are picking meals, you can take advantage of filters. Here you can select ingredients you'd like to avoid. We also encourage you to read through the ingredient and nutrition facts for each meal.

How long do the meals last?

Since we don't use artificial or chemical preservatives, the meals have a refrigerated shelf life of about 3-7 days. Every meal has a “use by” date on the label.

How do I recycle my shipping materials?

We strive to keep our footprint small! Here is how to handle your packaging:
  ● The Box & Liners: These are 100% recyclable. Simply break them down and toss    them in with your standard paper and cardboard recycling.
   ● Ice Packs: Once melted, snip the corner and empty the non-toxic gel into the trash    (avoid pouring it down the drain as it can clog pipes). The outer film can then be    recycled with other soft plastics.
   ● The Insulated Tote Bag:
    ○ If you continue with a subscription: You can participate in our Returnable      Packaging Program. Just leave your empty bag out on your next delivery day, and our     team will whisk it away to be sanitized and reused.
     ○ For one-time orders: These bags aren't curbside recyclable, but they make       excellent reusable grocery bags or insulated carriers for your next picnic!

What if I have an issue with my order or coupon code?

We’re here to help!
● For order issues or delivery questions: Contact B2bsupport@cookunity.com. Just a heads-up: to ensure we can resolve things quickly, please report any meal-related issues within 2 days of delivery.
● For issues with your Guidewell discount code: Please reach out to AskHR@guidewell.com.
‍Can I order from any device?
Yes! You can access the Guidewell portal and place your orders from any smartphone, tablet, or computer.

Can I order from any device?

Yes! You can access the Guidewell portal and place your orders from any smartphone, tablet, or computer.

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